This warranty applies only to the original purchaser and may not be transferred.
This warranty is applicable within North America only, to hoods installed for normal, non-commercial use in PRIVATE SINGLE FAMILY HOUSEHOLDS.
One Year Parts Warranty:
For one year from the date of original purchase at Victory range Hoods, we will provide free of charge, non-consumable replacement parts or components that failed due to manufacturing defects.
The labor is NOT included in this warranty, it is the owner's responsibility to change the parts. Victory Range Hoods is not responsible for any installation costs related to the repairs.
Our knowledgeable staff will be always one phone call away should you have any technical questions.
Subject to the conditions and limitations set forth below, Victory Hoods will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials.
Repaired parts or replacement products will be provided by Victory Range Hoods on an exchange basis, and will be either new or refurbished to be functionally equivalent to new.
The consumer is responsible for all shipping costs.
Five years warranty:
Some hoods with rotary switches, assembled in Canada such as Victory Twister, Twister Max, Elite, Q5, Prestige come with 5 years limited warranty.
This Warranty Will Be Voided When:
Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, modification, or failure to follow installation instructions.
Repair of an appliance used in other than normal, single family household, when product is used commercially or other than its intended purpose. Damaged because of improper connection with equipment of other manufacturers.
Repaired or modified by anyone other than Victory Range Hoods authorized agents. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US export regulations.
What is Not Covered:
Consumable parts such as light bulbs, metal and charcoal filters, aluminum filters, lights or glass canopies, blower wheel damage.
The natural wear of finish, and wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products.
Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation.
Kitchenhoods.ca is not liable for, and does not cover under warranty, any loss of properties or any costs associated with removing, servicing, installing, or determining the source of problems with KitchenHoods.ca products.
This warranty is valid in the Canada and United States. It is non-transferable and applies only to the original purchaser and does not extend to subsequent owners of this product.
Any applicable implied warranties, including the warranty of merchant ability, are limited in duration to a period of express warranty as provided herein beginning with the date of original purchase at retail and, no warranties,
whether express or implied, shall apply to this product thereafter.
To obtain warranty service, you may give us a call at 1-800-394-4020 or email us at [email protected]
Typically, you must include product identification information, including model number and your receipt number with a detailed description of the problem you are experiencing.
You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.