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damages or missing parts must be reported within 10 business days. inspect all items upon delivery & note damages before signing for a package.
Free Shipping
  • Most range hoods over $199 include Free Shipping
  • Parts and Accesories do not qualify for Free Shipping
  • Once an item ships, the address cannot be changed
  • All items are shipped with full insurance and covered by our Damage Policy
  • The current Free Shipping promotion does not apply for Returns or Exchanges
large items
  • Large items might not qualify for free direct/home delivery
  • Some large items can be shipped for free to a local shipping terminal for pick-up within 48 hours
  • Additional fees may apply for direct delivery of large items
processing times
  • 24" to 30" Hoods - 1-4 Business Days
  • 36" to 42" Hoods - 3-5 Business Days
  • 48" to 60" Hoods - 5-10 Business Days
  • Accessories & Backsplash panels - 1-3 Business Days
  • Replacement Parts - 2-10 Business Days
  • Special Order Items: 3-4 Months
exceptions
  • We do not ship to Alaska, Puerto Rico or Hawaii.
  • We do not ship to Nunavut.
  • We do not ship to Freight Forwarders.
  • Free Shipping does not apply for Yukon Territories and Northwest Territories.
  • Victory Range Hoods reserves the right to cancel any Free Shipping orders for any reason.
  • Refused deliveries or undeliverable items will be processed in accordance with our Return Policy
More shipping Questions?

Please submit a ticket and our team will respond within 1-2 business days.

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