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the warranty applies to the original owner & is non-transferable. all warranties are for residential use only.
what is covered
  • Motors/Blowers
  • Impellers
  • Internal plug-in wires & connectors
  • Sealed light fixtures
  • Hood controls
  • Circuit boards
  • Capacitors
  • LED drivers
  • Shipping costs for parts under warranty
processing time
  • Receiving replacement parts under warranty can require 2-10 business days
  • Parts that are out-of-stock will require more time
  • Shipping time of replacement parts varies
what is not covered
  • Filters
  • Light Bulbs
  • Glass Canopies
  • Rust or Natural wear of any finishes
  • Shipping damage
  • Damage due to improper use
  • Maintenance or installation 
  • Any labour/repair costs
the warranty is void if
  • Damage is due to negligence, improper installation, accident, abuse, misuse or natural disaster
  • Insufficient or excessive electrical supply/abnormal mechanical or environmental conditions
  • Any unauthorized disassembly/repair/modification
  • Failure to follow installation instructions
  • Product is used commercially (not residential)
  • Product is used for anything other than its intended purpose
  • Damage due to connection with third-party equipment.
  • Repaired or modified by a person that is not a certified electrician/installer
Submit a Warranty Claim

Please include photos and your order number.

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